Privacy Policy

Introduction 

Thank you for considering ECOMJACOB! ECOMJACOB ("ECOMJACOB," "we," "us," or "our") values your privacy and is committed to being transparent with how we handle your personal information. We believe in providing you with clarity, rather than surprises. In this privacy policy, we outline the personal information we collect, how we use it, and your choices and rights.

By using any of ECOMJACOB's Services, you confirm that you have agreed to our Terms of Service, and that you have read and understood this Privacy Policy, included her.

We understand that you care about how your information is used and shared, and we appreciate your trust that we will handle it carefully and responsibly. This Privacy Policy explains how ECOMJACOB collects and processes your personal information through our websites, products, services, and applications (referred to as "ECOMJACOB Services"). By using ECOMJACOB Services, you consent to the practices described in this Privacy Policy.

FIRST! In order to access and utilize various services provided by ECOMJACOB, you must create an account ("Account"), which will require payment. Please ensure that the information provided for your Account is accurate, complete, and consistently kept up to date. In order to provide you with the highest quality of services, it is important you provide us with accurate information to effectively communicate with you.

 

PROTECT YOUR ACCOUNT. It is crucial that you take appropriate measures to protect the security of your Account and prevent unauthorized access. Safeguard your Account and ensure that your passwords and other authentication credentials are not accessible to others. You are solely responsible for any activity conducted through your Account and for maintaining the confidentiality and security of your passwords. ECOMJACOB cannot be held liable for any actions or omissions on your part or by any other individuals in connection with your Accounts. If you suspect or become aware of any unauthorized use, theft, misappropriation, or compromise of your Accounts or passwords, or any actual or suspected unauthorized access to your Accounts, it is your responsibility to promptly notify us.

 

PLEASE CAREFULLY READ THIS PRIVACY POLICY TO UNDERSTAND HOW WE HANDLE YOUR INFORMATION. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT USE THE SERVICES.

1. Information about you.

We may collect different types of information depending on the Services you use, how you use them, and the information you choose to provide. While some parts of our Services may not require you to provide personally identifiable information (such as browsing the website without logging in), the specific data we collect directly from you may include:

  • Email address;
  • Name;
  • Log-in credentials (if you create an ECOMJACOB account);
  • Billing information (especially information provided via the Credit Card Authorization oFrm;
  • Information about your purchases or other transactions with us;
  • Information about your interactions with our customer service;
  • Demographic information, such as gender or other details you choose to provide in your ECOMJACOB profile;
  • User-generated content you provide to us, such as comments, survey responses, class reviews, or participation in public forums; 
  • Classes in which you enroll; and/or
  • Any other information you choose to provide to us directly in connection with your use of our Services.

2. Personal information we collect.

In addition to the information provided under Section 1 and to provide and enhance our products and services, ECOMJACOB collects various personal information about you or your device. This includes:

  • Information you provide to create an account, such as your email address, first name, and last name;
  • Information you provide when signing up for paid services, including your billing address and a portion of your payment information obtained from our payment processor (e.g., last four digits, country of issuance, and expiration date of the payment card) [please note: this will include information provided via your Credit Card Authorization Form, if requested by ECOMJACOB];.
  • Emails and other communications you send us or contribute, such as customer support inquiries or posts on our message boards or forums [please note: data, content, and information shared on public parts of our sites is accessible to others];
  • Information you share with us in connection with surveys, contests, or promotions;
  • Information gathered from your use of the Services or users' sites, such as IP addresses, preferences, web pages visited before accessing our or users' sites, browser information, network or device details (e.g., browser type, operating system, internet service provider), and information on how you interact with the Services and users' sites (e.g., timestamps, clicks, scrolling, browsing times, searches, transactions, referral pages, load times, and any issues encountered).
  • Information received from partners to support marketing initiatives, enhance our Services, and better monitor, manage, and measure our advertising campaigns. This may include details about when our partners display our ads on their advertising platforms.
  • Other information you directly submit to us or provide through third-party services when using such services to create an account (subject to your privacy settings with the third-party service).

These are examples of the personal information we collect, and by using our Services, you acknowledge and agree to the collection and use of this information in accordance with our privacy practices.

3. How We Use Your Personal Information.

Your personal data may be used to manage, offer, enhance, and refine our products and offerings. Here are some of the ways your data is utilized:

  • This includes: 
  • Delivering services;
  • Processing payments;
  • Executing and managing orders;
  • Delivering our offerings;
  • Implementing payment procedures;
  • Interacting with you regarding orders, offerings, and promotional content;
  • Maintenance, enhancement, and betterment of ECOMJACOB Services;
  • Providing essential features;
  • Performance evaluation;
  • Troubleshooting and rectifying issues;
  • Boosting the usability and value of our Services;
  • Suggestions and customization;
  • Proposing tailored solutions for your interests;
  • Crafting a custom experience within ECOMJACOB Services;
  • Accumulating and utilizing personal details in compliance with applicable laws;
  • Reaching out to you via different mediums (e.g., phone, email, live chat);
  • Presenting interest-specific ads related to services you might find intriguing;
  • Fraud mitigation and credit risk management; and
  • Safeguarding the security of our customers and ECOMJACOB.
  • Your data is processed to meet contractual commitments such as subscription payment handling and service provision. We also handle your data for justified reasons including:
  • Risk and fraud deterrence;
  • Support provision and assistance;
  • service enhancement;
  • Analytical reporting;
  • Testing new elements or additional offerings;
  • Aiding in marketing, promotion, and communication activities;
  • Order completion and billing;
  • Interaction and support;
  • Sending class updates and relevant information;
  • Marketing and content personalization;
  • Understanding your interests and needs to enhance our Services;
  • Ensuring the security of our websites and applications;
  • Legal obligation compliance; and/or
  • Asserting, exercising, or defending legal rights
  • You have control over your personal data, limiting data we retain, and employing technical security measures. Furthermore, we may process your personal data with your consent, such as when you instruct us to transfer data to a third party or as demanded by law. You reserve the right to revoke your consent anytime. Refer to our additional privacy policies, as relevant, for further information on processing purposes, recipient categories, and specific data processing legal basis depending on your role as a merchant, customer, partner, user, or visitor. 
  • Additionally, we may integrate data gathered through our Services with information obtained from other sources, both online and offline, for the purposes outlined in this Privacy Policy. Such integrated data is used in accordance with this Privacy Policy.
  • Aggregate/Anonymous Data. We may aggregate and/or anonymize information gathered through our Services, rendering it no longer traceable to you or your device. This pooled or anonymized data can be utilized for research, promotional activities, and various other purposes, and may be divulged to external parties, such as advertisers, promotional collaborators, and sponsors.

 

4. How We Collect Personal Information.

We collect personal information from various sources, and we ensure that the collection process is based on consent. We collect personal information in the following ways:

  • Personal information you provide: When you use our Services, we collect information directly from you. For example, when you register for an Account, we may ask you to provide your name and email address. We also maintain records of your marketing preferences and any emails or communications you send us, such as customer support inquiries or posts on our message boards or forums. Additionally, you may provide us with information through surveys, form submissions, or participation in contests or promotions.
  • Personal information obtained from your use of our Services: When you use our Services, we automatically collect information about your interactions and activities. This includes your IP address(es), device and browser type, the web page you visited before accessing our sites, pages visited on our sites, and the duration of your visit. If you have given us permission through your device settings, we may also collect location information through our mobile apps.
  • Cookies and Automatic Tracking. We collect some of this information automatically using technologies such as cookies. Our users have control over the use of cookies and similar technologies on their sites, except for those necessary for the proper provision of our Services. 
  • Personal information obtained from other sources: If you use a third-party service (e.g., Google) to register for an Account, that third-party service may provide us with your account information, such as your name and email address (we do not collect or store the passwords used to access third-party services). The sharing of information by third-party services is controlled by your privacy settings on those platforms. We recommend reviewing their privacy policies and adjusting your settings as needed.
  • Making Payments and Payment Processing: When you make payments using our payment processor, we may receive information from those sources. This includes account information (e.g., name and email address) and information necessary to complete your paid Services sign-up or process payments.
  • Automatic Collection. When you visit ECOMJACOB’s sites, we (or an authorized third party) may collect certain information from you or your device. This information may include details about your computer or device, such as the operating system, device identifier, browser language, and Internet Protocol (IP) address. Additionally, we collect information about your activities on our sites, such as the means by which you accessed our sites, access times, the links you clicked on, and other statistical information. 
  • Modified Collection Methods. Please note that as technology evolves, the types of data collection tools we use may change over time. For more information about our use of cookies and similar technologies, as well as options for opting out of certain data collection, please contact us at [email protected].

 

5. How We Share Your Personal Information.

We may share your information in the following ways: 

  • Affiliates: We may share personal information with our affiliates when it is reasonably necessary or desirable to provide services to you or to analyze and improve the services we or they provide. 
  • Users: We may share data regarding the usage of their sites with our users. 
  • Business partners: We may share personal information with business partners when our services are integrated with their third-party services. However, we only do so when you have been informed or would otherwise expect such sharing.
  • Third-Party Plugins and Social Networks: We may share personal information with website plugins, social media platforms, or similar third-party services to enhance your experience, at your direction, or when you intentionally interact with the plugin. For example, if you use a third-party service to create or log in to your account, we may share your personal information with that service.
  • Service providers: We share personal information with service providers who perform services on our behalf. These service providers may include customer support providers, advertising management platforms, or data storage providers.
  • Process payments: We transmit some of your personal information to our payment processor via an encrypted connection.
  • Legal obligations and protection: We may disclose your personal information if we determine that such disclosure is reasonably necessary to comply with the law, protect our or others' rights, property, or interests (such as enforcing our Terms of Service), or prevent fraud or abuse. This includes responding to lawful requests from public authorities.
  • Advertising: We may share personal information with third parties to provide you with tailored advertising and measure its effectiveness. For example, we may share your pseudonymized email address with a third-party social media platform to avoid serving ads to individuals who already use our services
  • Business transfers: In the event of a reorganization, merger, acquisition, or sale of some or all of our assets, your personal information may be transferred as part of the transaction or negotiation.

6. Cookies, Tracking, and Advertising.

  • Cookies & Analytics. We may utilize third-party web analytics services, such as Google Analytics, to collect and analyze usage information through cookies and similar tools. These analytics services help us understand how users interact with our Services, conduct auditing, research, and reporting, assist in fraud prevention, and provide certain features to enhance your experience. When you use our services, we automatically collect information; we and our service providers utilize a variety of technologies, including cookies and similar tools, to facilitate this data collection.
  • Online Advertising. The Services may incorporate third-party advertising technologies that deliver relevant content and advertisements on the Services, as well as on other websites and applications you visit. These ads may be customized based on various factors, including the content of the page you are viewing, information you provide (such as age and gender), your searches, demographic data, user-generated content, and other information we collect from you. The ads may be tailored to your current activity or your activity over time across other websites and online services, reflecting your interests.
  • Non-affiliated Third Parties. Please note that we do not have access to, nor does this Privacy Policy govern, the use of cookies or tracking technologies placed on your device by non-affiliated third parties.

7. Data Retention. 

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it. The specific retention period may vary depending on factors such as the nature of the data, the purposes of processing, and applicable legal requirements. We will also retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you stop using our services or delete your account [automatic deletion].

Regarding account deletion, you have the option to delete your account by [deleting your account - how] or by contacting us directly. Upon account deletion, we will delete the personal information we hold about you, unless we have a legitimate reason or legal obligation to retain it as outlined in this Privacy Policy.

ECOMJACOB retains the personal information described in this Privacy Policy as long as you continue to use our Services. In some cases, we may retain personal information for longer periods as required by law (e.g., for tax or accounting purposes), for other legitimate business purposes, or as necessary to resolve disputes or enforce our agreements. However, we will communicate any additional retention periods to you as appropriate.

8. Your Rights and Choices to Data.

We respect your rights and offer you choices regarding the collection, use, and sharing of your personal information, in accordance with applicable law. Please note that certain choices may impact your access to certain features of our sites or services.

  • You have the ability to correct, update, or delete your account information by logging into your ECOMJACOB account and updating your profile.
  • Depending on your place of residence, you may have rights in relation to your personal information. These rights may include:
  • Right to Know: You can request information about the personal information we collect, use, or disclose about you, including the categories of personal information, sources, purposes, and third parties involved;
  • Right to Request Correction: You can request the correction of inaccurate personal information we hold about you; 
  • Right to Request Deletion: You can request the deletion of personal information we have collected about you; 
  • Right to Object or Restrict Processing: You can object to or restrict the processing of your personal information in certain circumstances;
  • Right to Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time; 
  • Right to Data Portability: You may have the right to request the transfer of your personal information to another service provider; 
  • Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe we have violated applicable data protection laws; and
  • Right to Opt Out of Communications. 

To exercise your rights, you can submit a request through our online portal or email us at [email protected]. We may need to verify your identity before processing your request and may ask for additional information for verification purposes.

If your personal information has been submitted to ECOMJACOB by or on behalf of a customer, and you wish to exercise your privacy rights, please contact the relevant customer directly. For other inquiries, please contact us at [email protected].

9. Legal Basis for Processing.

ECOMJACOB relies on various legal bases to process your information in accordance with this Privacy Policy. These legal bases include:

  • Contractual Necessity. We may process your information when it is necessary to fulfill our obligations under a contract with you;
  • Legitimate Interests: We may process your information based on our legitimate interests or the legitimate interests of others;
  • Legal Obligation: We may process your information to fulfill our legal obligations imposed by applicable laws and regulations;
  • Consent: In certain cases, we may rely on your consent to process your information;

Opting Out of Communications. If you no longer wish to receive communications from ECOMJACOB via email, you can unsubscribe by clicking the "unsubscribe" link at the bottom of the emails you receive or by visiting the unsubscribe page on our websites. Please allow us sufficient time to process your request. If you encounter any difficulties unsubscribing, please contact us directly at [email protected].

10. How We Protect Your Information.

We prioritize the security and protection of the information you provide through our services. We have implemented security measures to safeguard your data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. Our security measures are designed to meet industry standards. However, it's important to note that no method of transmission over the internet or electronic storage is completely secure or error-free. While we strive to protect your information, please be aware of the inherent risks involved in disclosing information online. By using our services, you acknowledge and accept the inherent risks associated with data transmission and storage.

11. Miscellaneous. 

  • We may update this Privacy Notice periodically to ensure its continued relevance and compliance with applicable regulations. 
  • If you disagree with any of the changes made to this Privacy Notice, we kindly request that you discontinue using the ECOMJACOB services and deactivate your ECOMJACOB account.
  • If you have any inquiries about our privacy practices or this Privacy Notice, please reach out to us at [email protected]. 
  • If you engage with ECOMJACOB on behalf of your organization, please note that your personal information may also be subject to your organization's privacy practices. In such cases, please direct any privacy-related questions to your organization.

12. Subservices and Third Parties:

This Privacy Policy applies specifically to ECOMJACOB's own services and does not extend to sub services provided to third parties. If a client hires ECOMJACOB to build an e-store, we do not accept responsibility for the data privacy, security, or any use of data related to the e-store. Please review the terms of service applicable to the specific e-store for information regarding privacy policies and practices.